Updated 08 April 2020
Due to the ongoing threat to staff and the public and in line with Government instruction to avoid unnecessary travel, all departments within our business remains closed. It is clear that in the current situation it is not safe nor within Government guidelines to re-open on 14 April as we had hoped. Only our self-serve car wash, airline and vacuum remain open.
We will monitor Government guidance, consider our staff wellbeing and any risk to our customers and will re-open our business as soon as practically possible and will keep you informed on both our website and on our Facebook page.
We apologise for the inconvenience that this closure is causing our customers and appreciate your patience and understanding during this difficult time.
SEAT emergency numbers:
- SEAT Customer Care – Key worker line: 0114 450 3248
- SEAT Customer Care: 08085 222 222
- SEAT Assistance: 0800 26 26 22
If your query is about finance, please visit https://customer.vwfs.co.uk/contact-us.html for advice.
More information is available from SEAT UK here: https://www.seat.co.uk/about-seat/news-events/corporate/covid-19.html
If you need to contact us, please use any contact form or leave a message on our main switchboard number.
Updated – 30 March 2020
We have now had to close our forecourt to protect the wellbeing of our staff. As such, we are now closed for business. Only our self-serve car wash, airline and vacuum remain open.
We will monitor Government guidance, consider our staff wellbeing and any risk to our customers and will re-open our business as soon as practically possible and will keep you informed here and on our Facebook page.
We apologise for the inconvenience that this closure is causing our customers and appreciate your patience and understanding during this difficult time.
Emergency contact numbers:
- SEAT customer care: 08085 222 222
- SEAT Assistance: 0800 26 26 22
- SEAT Finance: 0370 333 4446
Updated – 24 March 2020
Following the directive by both the UK and Scottish Governments yesterday 23 March, we will be closing most of our business effective 6pm 24 March.
Our forecourt will remain open as an ‘essential service’ but all other departments will close at 6pm on 24 March. Based on current Government guidance, we hope to re-open on Tuesday 14 April. We will keep you posted as the situation develops.
Where possible we have contacted as many customers as possible to make alternative arrangements for collection of cars and to re-schedule maintenance work.
We apologise for the inconvenience that this causes you and appreciate your understanding.
18 March 2020
During these uncertain times, we want to keep you informed about the measures we are taking to manage our response to the Coronavirus outbreak.
In light of recent government communications and advice from the World Health Organisation regarding COVID-19, we are working to take the appropriate actions to maintain the safety of our staff and customers.
We have enhanced the level and frequency of premises cleaning with frequent use of anti-bacterial cleaning products. When working on your cars, our staff are using protective coverings and gloves at all times.
As it stands today, we remain very much open for business as usual and ready to assist you with any motoring need, just as we have for over 59 years. If you are unable to leave your house but need our assistance, we are, wherever possible, helping with a collection service.
If you have any sales or servicing enquiries, or you are looking to order parts or accessories then please contact us as usual on 01698 817137 or via any of our contact forms.
We hope you and your families stay safe and well. We look forward to seeing you again soon.
As new information becomes available, we shall update you.