Lisa Jackson from Fife has won first prize in the national Golden Garages Competition 2011 – a nationwide initiative to find the best and most reliable car service and repair centres in the UK. Lucky Lisa, who voted for her local garage, W Livingstone Ltd in Uddinston, Glasgow, is now looking forward to swapping her daily drive for something a little more special, winning a Porsche Driving Experience at Silverstone.
Lisa, picked up her prize this week from Robin Livingstone, Managing Director of W Livingstone Ltd, and couldn’t hide her excitement, “I am absolutely thrilled to have won this amazing prize and can’t wait to get behind the wheel of a Porsche. My family have been using Livingstones for years and they thoroughly deserved to get my vote. They are so reliable and friendly and even though I have now moved to Fife, I would not go anywhere else”.
The Golden Garages competition is based on feedback given directly by motorists, voting to reward first class customer service and W Livingstone Ltd was named Scotland’s Golden Garage earlier in the year, with judges highly complementary about its operation.
Summing up the ethos of the competition that highlights customer trust, Robin Livingstone said, “The Jacksons have been customers of ours for almost 15-years. The family have purchased a number of cars from us and we’re proud that they always come back to use our service centre. It is such great news that Lisa has won the Golden Garages prize this year and we’re looking forward to hearing how she gets on around the Silverstone circuit”.
Golden Garages is an annual initiative organised by Motor Codes, the self-regulatory body that oversees the activity of over 6,000 service and repair centres.
Motor Codes is developing a network of safe haven service and repair centres, based on a modern-day word of mouth recommendation of the best places to go for repairs, as Motor Codes Managing Director, Chris Mason, explains, “Levels of garage expertise, quality and service have never been better, but finding those businesses that offer high standards, excellent customer service and a stress-free experience can be difficult. Golden Garages changes that by highlighting the best of the best.”
This year, over 7,000 motorists voted to find the UK’s most trusted garages, helping to dispel the myth that booking in for a service can be a risky affair. By identifying best practice businesses in every region of the UK, a benchmark is set for every garage in the area, driving up standards and spreading peace of mind to motorists.
Motorists can search a database of Motor Codes garages and leave feedback on their garage at www.motorcodes.co.uk
Garages will register for the 2012 contest at the end of the year so keep an eye out for your local service centre on the website.
