Customer Comments
“Have always used this dealership because of the high quality of staff”
Mrs M Cooper
“I would buy my next car from Livingstone’s as they are a very good garage and have excellent staff. I would also like to thank John for the great service he gave us”
Mrs McAlonan
“After a number of years with another manufacturer it was a pleasant surprise, when initially visiting your showroom, to find a known friendly face in Campbell Stark who had last sold me a Leon, also from yourselves many years ago. As previously, Campbell covered everything thoroughly, the purchase going through without a hitch and more importantly to plan. Previously I have had major issues with my personal plate transfer, however, it was especially pleasing on this occasion to find the purchase was completed exactly as advised by Campbell at the outset.
Finally the car meets my needs exactly and I am very happy with it.”
Mr G Anderson
“I found this dealer to be extremely friendly and helpful, particularly Jan and Kate who treated me like a friend not a customer. This is a family owned and run business and they are very professional”
Mr C Johnston
“Always received polite, helpful service with easy-to-understand explanations of work carried out on car. Permission always sought in advance for any additional work required. Much appreciated.”
Dr I McDonald
“I am fully confident with W. Livingstone Ltd. They make me feel a valued customer, are very professional, friendly and technically competent. Thank you”
Mr J Baker
“I have used this garage since the purchase of my car. The staff are friendly, helpful and explain everything to you, they are always upfront and honest. I would not take my car anywhere else.”
Miss S Mooney
“Pleased with efficient service, I trust this garage to carry out work..”
Mrs Mullen
“I found level of service I received from W. Livingstone Ltd to be excellent, I have used this company in the past and intend to continue to use them in the future..”
Mr Paterson
“I have purchaesd two cars from this garage, the second being (Registration number supplied). All servicing and repairs on both vehicles over a period of about 17 years have beeen carried out by Livingstones. The standard of service and quality of work provided by Livingstone’s has always been of the highest level.”
Mr A Johnstone
“This family run business is just that a family – with smooth relationships between the front desk, service section and after sales staff. As a result as a customer you feel well treated and respected and indeed welcomed as a member supporting the family. 100% satisfied.”
Mr R Rogerson
“I cannot fault this garage. The staff were very helpful and friendly over the telephone and in person. The service received was comprehensive and efficient. I will certainly be using them again when the next car service is due”
Ms J Wilson
“Dear Mr Livingstone
In response to your letter of 20th October regarding mt new SEAT Ibiza ST, I would like to say that I am enjoying it very much. I also enjoyed the buying experience with Campbell Stark taking me through all aspects of the purchase in a most efficient and friendly manner. Please thank Campbell for me again. My husband and I will continue to consider ‘SEAT’ for any new cars we require in the future.”
Kind regards
Yours sincerely
Mrs C Lang
“Having used another dealership for a previous service it was a pleasure returning to W Livingston. Other than the most recent service I had carried out the previous warranty work was also carried out with maximum help and effort from all the staff.”
Mr G Moscardini
“Excellent customer service. Had taken the car for MOT and Brake fluid replacement at a non registered Seat garage only to find out when this service was being carried out that the brake fluid had not been replaced. W Livingstone called to inform me of this and asked if it was ok to go ahead with the extra work.
Lesson learnt buy cheap pay twice!!!”
Mr A Blake
“Good friendly service from a local dealer”
Mr S Carruthers
“Good sevice, very capable and very good technical knowledge of Seat cars. This visit was for a timing belt and water pump, also replacement of expansion tank as sensor was faulty.”
Mr G Hanna
“I feel the service been provided at Uddingston is excellent and this also applies to the receptionist on arrival, keeping me up to speed with what was happening with my car and also been offered a refreshment.”
Mrs C Black
“Used garage for number of years and can not fault any work done. Staff always helpful & friendly and level of service far exceeds another major garage that I previously dealt with and had probelms with.”
Mr D Thomson
“Have dealt with this garage for many years and the service has been consistently excellent. From reception staff, to mechanics, to management, everyone is pleasant, helpful and knowledgeable. Nothing is ever too much trouble and all questions are answered and explained willingly. I am always kept up-to-date with what is happening with the car while it is in the garage and nothing is ever done without my consent. The excellent level of service is very much appreciated. Thank you.”
Dr I McDonald
“Car booked for service – offered loan car – we refused and were run to local Bus Stop at our request. Phone call when service completed. Excellent service and so many smiley faces. Would definately go back – really nice people”
Mr C Johnston
“Have been a long standing customer of this particular garage for many years. Would not be returning if the level of service was not excellent.”
Mr M Stewart
David (Brown)
“Just to say thank you so much for your help in my start to Motability motoring, it was made so easy by you and I really appreciate it. My car is an absolute dream to drive – I love it!”
Thank you again.
Mrs D Bulloch
Dear Mr Livingstone
“Thank you for your letter of 16/09. I am delighted with my car! I am also delighted with the customer service I have received from Campbel Stark. It is so rare now to get that level of courtesy and professionalism, it is a breath of fresh air! I found that he made the whole experience stress free and an enjoyable event. You have a convert to Livingstone’s.”
Regards
Mrs C Robinson
“I’ve been a customer for many years and have never had any cause for complaint. Highly recommended”
Mrs M McCormack
“As you know, we have been loyal, happy and satisfied customers for almost ten years now and I have loved both my Seat Arosa automatic cars.
In all the the years I’ve been with you, I have loved the service all your staff have given us, and I wish to commend particularly the wonderful Sandy Cochran for whom nothing is ever too much trouble. Sandy is without doubt one of your company’s finest assets. I am sure that you appreciate his sterling qualities as much as we have. Please convey to him, and to all the team, our warm and grateful thanks for almost ten years of first-class service.
Wishing you all continued success and good health.”
All good wishes,
Mr A Duncanson
Hi Jan
“You are a legend. As usual customer service is of the highest quality from W Livingstone and the response is always exactly what I was after and replied in a very prompt manner. Always happy when I deal with W Livingstone”
Mr A McCrory
“I have used this garage for 9 years and am more than happy with the level of service provided and the friendliness and professionalism of the staff. It is evident that the business see this as an important matter to them.”
Mr N Chisholm
“Very satisfied with all aspects of service provided.”
Mrs K Keenan
“A note to thank Campbell for all his help with the purchase of my new SEAT. Cars are a minefield for me (been spoiled with company cars) so his help and advice much appreciated. All paperwork completed and car delivered on time.”
Many thanks
Ms C Miller
Dear Sirs
Positive Customer Experience
On Friday 03 June 2011, my wife and I took possession of our SEAT Leon FR vehicle, having visited your showroom together on Sunday 29 May to see what was available and subsequently on Monday 30 May when I returned for a test drive.
When we visited on Sunday, we did not specifically plan to buy a SEAT; in fact, we were still undecided and in the early stages of looking at various makes and models ahead of needing to purchase a car due to my imminent retirement from work and the return of my company car.
However, I was immediately impressed by the cars on view, especially the Leon, and by the general appearance of the showroom; the cars look well and are well equipped, and your showroom looks like a place where people care about presentation and service. This impression was well backed up by the service provided by your representative, Mr Campbell Stark, who answered our questions and offered for our consideration the car which we eventually bought.
He allowed us space and time to make ourselves comfortable with the car whilst describing its merits both in its own terms and in terms of my situation. My test drive with him was unrestricted in route and time although, to be fair, the car performed so well that it didn’t take me long to decide on the purchase.
The car was available at the agreed time and very well presented. All I had to do was pay for it! Having had the car for a few days now and figured out all the knobs and twiddly bits, I am even more impressed with it than when I left the showroom; I’m looking forward to many happy miles in it.
Please convey my thanks to Mr. Stark for his input and support. I was brought up to believe that you cannot really sell capital equipment to people but you can help them to buy it.
Campbell certainly achieved that, which made for a positive buying experience.
Yours sincerely
Duncan Kane
“Excellent service and all explanations given.”
Mr J Higgins
“Whilst booking my car in for it’s MOT, I was on an extremely tight schedule. I explained this to the customer services dept, and they were very helpful as they reorganised their bookings in order to fit me in, this was much appreciated. They were also very prompt in informing me that the work was complete. All in all my dealings with W Livingstone Ltd was hassle free, and the work was carried out to a good standard. They were also very clear and up front with the work that was required. I would therefore recommend this garage to any of my friends and family, and I look forward to dealing with them in the future.”
Mr J McLeod
“I bought car from your garage at the end of last month. I would just like to say I was given first class service from your salesman – his name was Campbell Stark. He was courteous and polite, not in the least pushy. He helped me choose the perfect car for me. I am really enjoying my Seat. Thank you again.”
Ms M Springett
“As always top class service, buying a new or used car or having the vehicle serviced it it always a pleasure to use this very pleasent and warming dealership.”
Mr P Marshall
“I have recently purchased a new car from Livingstones in Uddingston. The car has been excellent and I feel I should express my satisfaction with the whole process of trading in my old car and acquiring a new one. In particular, I would like, to comment on your salesman, Mr Campbell Stark, who was courteous and very informative and helpful in the process of choosingwhich vehicle was most suitable for me. In conclusion, I feel I must say that your staff are a great credit to your company”
Mrs A Reilly
“Have used this franchise garage for 4 years (since purchasing my Seat Leon) for all my routine servicing. They have always been polite, courteous and have clearly explained work to be carried out or when completed. I have not experienced any problems and would have no hesitation in recommending them.”
Mr C Share
Dear David (Brown)
“We’re gettng to know this amazing car and to appreciate we made the right choice! Like our other SEAT, I’m sure, we’ll have both a lot of fun and a sense of pride.
Thank you so much for looking after us during the last few months – in this crazy automated world you can’t beat the human touch. You’re a star.”
Regards and many thanks
Shiela & Geoff Vaughan
“Have always received first class service from this dealership. Staff are always helpful and very friendly and I cannot fault them in any way.”
Mr W Stevenson
“Always very happy with service received. Reception staff and Manager always very helpful and willing to offer advice”
Dr I McDonald
“I……. have a high regard for this dealer, based on the past 10 years during which they have supplied me with and serviced 3 SEAT vehicles”
Mr H Small
“They could not do any more as in my opinion they do not need to improve their service – it was excellent”
Mrs W Reynolds
“Great dealer, good customer service, very satisfied”
Mr B McDonald
“Have used this franchise garage for 4 years (since purchasing my Seat Leon) for all my routine servicing. They have always been polite, courteous and have clearly explained work to be carried out or when completed. I have not experienced any problems and would have no hesitation in recommending them.”
Mr Cameron Share
Here’s what some of our customers have said about us…